This is the first time I shopped from abroad. So I was worried a bit. But since Borderlix provides step by step how to shop and ship, there was no problem--even though the last item I bought was a special gift which I sent to a different country than where I am now. I was really pleased with Borderlinx services.
I was very satisfied with the customer service representative who helped me solve a technical problem that was preventing me from releasing my shipment. The matter was looked into quickly, and I was able to pay and release the shipment.
The best thing about Borderlinx is the prompt delivery right to my office once my package arrives in the country. Also, I am able to order products that are not allowed from other similar services (e.g. liquid cosmetics, health supplements, food products). By law in my country, vitamins and supplements are usually sent from customs for government inspection, but through Borderlinx's relationship with DHL, it is easy to have them released within a couple days. That's a service that wouldn't be possible without Borderlinx.