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You have placed my order, can you cancel it?

Sorry, we cannot accept cancellations or amendments to your order once you have submitted it. You should be certain you want to order the product(s) before submitting your order via our Concierge Payment Assistance Service.

Concierge

  • How do I place orders?
  • Is there a concierge service fee?
  • Which sellers can the concierge service help with?
  • Can you claim a 1st order discount for me?
  • Is there a limit to the size of order I can place?
  • The merchant offered "Buy one, get one free", but I have not received the free one!
  • What happens if some of the items are out of stock?
  • Will you still place my order if there is a price variance?
  • You have placed my order, can you cancel it?
  • Can you claim other discounts for me?
  • Will you help me choose or locate a product?

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