How do I make a claim?

Download this compensation form and e-mail it, together with proof of purchases and good quality pictures if the order is damaged, to claims@borderlinx.com.

In the case of a damaged electronic equipment, you might be requested to provide a document proving that the equipment cannot be repaired.

Customer service is a priority for us and we aim to provide a quick resolution of all claims. We are committed to processing every claim as soon as we possibly can, and will deal with them just as soon as we can.