Why Did My Borderlinx Address Change?

ALL HUBS - It is with great regret that we have to inform you that we are suspending all cross-border shipping, effective immediately (June 5, 2018). Read more.

DE HUB - On February 9, 2018, we moved our German export facility to a different building within the same complex. This means your German address building number has changed from 555C to 579A.

US HUB - On September 9, 2017, we moved our export facility from Dayton, Ohio to a larger warehouse in Lockbourne, Ohio.

What to know

  • Where can I find the new address? The new address can be found in the "My suite addresses" section of your Borderlinx dashboard. Your unique suite number has not changed.
  • When should I start using the new hub address? Immediately. All future shipments should be addressed to your new hub address.
  • I currently have shipments being delivered to the old address. What do I do? To avoid delays, please make sure orders placed are shipped to the updated address. Orders sent to the old address will be transferred to the new hub location within 2-5 days.