Package says "inbounded, but not releasable yet". Why is this message there?

Your package has been delivered to the Borderlinx hub but has not been stored in your suite just yet. It usually takes about three hours from the time our staff receives your package to the time the package is placed in your suite and ready for release.

The message is temporarily displayed and will be removed from your account once your package is available in your suite where you can then release it to your home.