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Why do I need to keep the packaging?

The damaged packaging provides clear evidence for our claims handlers to assess each issue on a case-by-case basis, and it enables a quick resolution for our valued customers.

Safetylinx

  • What is SafetyLinx?
  • How do I select SafetyLinx and how much does it cost?
  • My shipment has not arrived and I think that it is lost. What should I do?
  • My shipment has arrived damaged. What should I do?
  • Does SafetyLinx cover the late delivery of my shipment?
  • How do I make a claim?
  • Why do I need to keep the packaging?
  • How do I arrange the return of my damaged goods?
  • What is the maximum value of shipments that the SafetyLinx product will cover?
  • My electronic / digital device doesn't work, but it doesn't show any visible signs of damage. What should I do?

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