Shopping in the United States and Shipping with Borderlinx
We transferred your shipments to the new hub in Lockbourne, Ohio. You have the usual 30 days of free storage before charges are applied.
Your shipments will be redirected and arrive safely at our new location. Just log in to your account to release your shipments as usual. For future purchases, don't forget to use the new hub address at checkout when shopping with retailers.
Immediately. All future shipments should be addressed to your new Lockbourne, Ohio hub address.
The Dayton, Ohio hub is no longer open. Please use your new address immediately to avoid any shipment delays.
Yes. You should no longer use the Dayton, Ohio hub address for U.S. deliveries. Please make sure to update your address book on any merchant website you use.
The new address can be found in the "My suite addresses" section of your Borderlinx dashboard.
No. Your suite number remains the same. Remember to always enter your suite number at retailer checkout because it’s part of your unique address with Borderlinx.
No. There are no delays on orders sent to the Dayton, Ohio hub from now until September 8, 2017. However, orders sent to the Dayton, Ohio hub after September 8 should expect a delivery delay of two days.
Shipments will be transferred to the new hub from September 9, 2017 to September 13, 2017. On September 14th, operations will resume as normal and orders will be dispatched for immediate carrier pickup. Orders authorized for release during this transfer period will be on hold until operations resume on September 14th.
To avoid delays, please make sure orders placed are shipped to your correct US address. Orders sent to the Dayton, Ohio address will be transferred to the new Lockbourne, Ohio hub within 2-5 days.
Yes. All packages have been moved to the new location, so you can log in to your Borderlinx account to consolidate your orders as usual.
Our customer service team is available 24/7 to offer more details about our hub relocation.
When you shop on any U.S. website, enter your complete Borderlinx address as your delivery address at checkout.
We'll email you when your order is delivered to our export facility. When you're ready, sign in to Borderlinx.com and release it.
Approximately 2-5 working days later, your package will be delivered to your home .