Welcome to customer services!

Have a question or need an information?

The customer service team is available 24/7 to help you and answer your questions.

How do I track my shipment?

We'll email you as soon as your goods have arrived at your Borderlinx address and you can then either choose to have them prepared for shipping straight away or wait until other purchases have arrived and send them all in the same consolidated shipment. We email you to let you know when your goods are shipped. You can then log in to your account to check "Shipment history", and we will when possible include a link to the shipper's tracking number, to enable you to track the status of your order online.

Still need help?