Welcome to customer services!

Have a question or need an information?

The customer service team is available 24/7 to help you and answer your questions.

How do I know Borderlinx received my package?

We process packages within one (1) full business day of delivery to the Borderlinx hub. When we have processed your package, we will send you an email. If the tracking information from the retailer shows that your package has been delivered to the Borderlinx hub, but you have yet to receive a confirmation from us, please allow one (1) full business day before contacting our Customer Service team for assistance.

Still need help?